How do I pay?
Pay online with M-Pesa or a Visa or Mastercard card through Paystack. Prefer to pay directly? Email us and we'll record your M-Pesa or bank payment against the invoice.
When is my hosting ready?
As soon as your payment is confirmed, our team sets up your hosting account and lets you know. You'll find it under My account.
Can I bring my domain from another provider?
Yes. Get the transfer (EPP) code from your current provider and start a transfer on the Domains page. A transfer adds a year to the domain.
What happens when it's time to renew?
We invoice hosting 14 days and domains 30 days before they're due, and remind you by email. Pay the invoice and it renews; nothing renews without your payment.
Can I use my own domain with the website builder?
Yes, on the Business and Pro plans. You add one DNS record to prove it's yours, and we connect it. The free Starter plan uses a KasiHost address.
Is the SEO check really free?
Yes: the score, the counts and the top problems are free, with no account. The full report, with every issue, the pages affected and how to fix them, is a paid PDF.